Support Contracts

Unexpected problems with your automation system can wreak havoc on monthly and quarterly budgets.  A loose wire requiring a visit from a technician can easily result in trouble call charges of thousands of dollars.  What’s more, many control systems problems can be avoided with periodic system reviews to check for issues like outdated firmware.

In response to customer requests, Talos has begun offering annual service contracts as a solution to these problems.  Our service contracts offer the following features:

  • Level payments from month to month… no surprises.
  • Off-site software backup.
  • Monthly or quarterly system check-ups to identify potential problems before they impact production.
  • Guaranteed response interval in case a problem does occur.

If you’d like to learn more about our support contracts or to get a quote, please contact us.