Service Agreements

When we ask clients about their biggest pain point, one that they often share is this: As automation systems get more complex and sophisticated, the talented people who support them are getting more difficult to retain, recruit and train. To help fill this need, Talos has been providing Service Agreements to our clients for nearly a decade. Here are some of the benefits that our Service Agreement clients have experienced:

  • Additional “horsepower” to help internal staff address particularly complex challenges.
  • Relief for client automation staff so that they have backup for late-night and weekend trouble calls, and so that they can take needed time off. This improves work-life balance for plant staff and promotes retention.
  • Dedicated visits to address the typical backlog of incremental improvements that internal staff are unable to get to, and to help work through the typical “to-do” list during planned downtimes.
  • Relief from the burden of having to recruit for replacement when automation staff retire or leave.
  • Professional development for plant personnel. Our on-site engineers and technicians are often able to pass on tools and techniques that plant technical personnel can use to be more effective in their jobs.
two talos employees working in hard hats

Latest Updates

COVID-19 Update

Update: 25 March 2020: We've received several inquiries in the last couple of days regarding our status in light of...
Read More

Bridging Partnerships Small Business Symposium

Talos will be on hand for the Bridging Partnerships Small Business Symposium April 8th & 9th at the Three Rivers...
Read More

Innovation Day at Talos

The other day Talos had our 3rd or 4th "Innovation Day."  This is a day where we unleash the crew...
Read More

NW Food & Bev World 2020

Talos is pleased to announce that we'll be exhibiting again at the Food Northwest's (formerly NWFPA) Northwest Food & Beverage...
Read More

WSU Tri-Cities Career Fair 2019

Talos will be recruiting again for open positions at the Washington State University Tri-Cities Career Fair on October 3, 2019...
Read More

EWU Science & Tech Career Fair 2019

It's that time again.  We picked up a winner in Russell through last year's EWU Science & Technology Career Fair,...
Read More

2019 CWU Spring Career Fair

We're excited to be taking our first swing at recruiting Central Washington University Wildcats.  If you're in Ellensburg on April...
Read More

NW Food & Bev World 2019

Talos is pleased to announce that we'll be exhibiting again at the Food Northwest's (formerly NWFPA) Northwest Food & Beverage...
Read More

Attention Tri-City Cougs!

Talos will be recruiting for open positions at the Washington State University Tri-Cities Career Fair on September 20, 2018 in...
Read More
Read More Posts

“Talos Engineering Inc. is a great company.  Very knowledgeable employees that have been able to solve or fix any issue we have had.  They are over an hour away from us and any time we need anything we give them a call and they are on-site as quickly as possible.  Cannot say enough how great the Talos Engineering team is!” – Ace Trump, Washington Department of Fish and Wildlife

“For nearly 10 years, Talos Engineering has been a service and solutions provider for Yakima Chief.  From turn-key projects to emergency repairs, their team of integrators are punctual, professional, and gets the job done right the first time.” – Art Ortega, Yakima Chief

“Talos Engineering has supported our company on several very critical projects. Their response time, technical expertise, and dedication to the schedule have always been unquestionable, and they have shown extraordinary professionalism in their work.” – Dena Notaras, AVANTech